{"id":13,"date":"2026-06-23T03:12:06","date_gmt":"2026-06-23T03:12:06","guid":{"rendered":"https:\/\/aladdinvape.com\/?page_id=13"},"modified":"2026-06-23T06:36:10","modified_gmt":"2026-06-23T06:36:10","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/aladdinvape.com\/cs\/refund-returns-policy\/","title":{"rendered":"Politika vr\u00e1cen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Posledn\u00ed aktualizace:<\/strong> 22. \u010dervna 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00edtejte v <strong>Aladdin Vape<\/strong> (d\u00e1le jen \u201emy\u201c, \u201en\u00e1\u0161\u201c nebo \u201eAladdin Vape\u201c). Sna\u017e\u00edme se zajistit, aby na\u0161i z\u00e1kazn\u00edci byli s n\u00e1kupy spokojeni. Kv\u016fli povaze vapovac\u00edch produkt\u016f (hygienick\u00e9, bezpe\u010dnostn\u00ed a regula\u010dn\u00ed aspekty) je v\u0161ak na\u0161e politika vr\u00e1cen\u00ed zbo\u017e\u00ed p\u0159\u00edsn\u011b vym\u00e1h\u00e1na. Proveden\u00edm n\u00e1kupu na <a href=\"https:\/\/aladdinvape.com\/cs\/\">https:\/\/aladdinvape.com<\/a>, souhlas\u00edte s podm\u00ednkami uveden\u00fdmi n\u00ed\u017ee.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. P\u0159ehled<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Na\u0161\u00edm c\u00edlem je poskytnout hladk\u00fd a transparentn\u00ed z\u00e1\u017eitek po n\u00e1kupu. Pokud nejste s objedn\u00e1vkou pln\u011b spokojeni, jsou vr\u00e1cen\u00ed a v\u00fdm\u011bny mo\u017en\u00e9 za podm\u00ednek uveden\u00fdch v t\u011bchto z\u00e1sad\u00e1ch. V\u0161echny vratky mus\u00ed b\u00fdt p\u0159edem schv\u00e1leny prost\u0159ednictv\u00edm na\u0161eho procesu autorizace vr\u00e1cen\u00ed zbo\u017e\u00ed (RMA).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Lh\u016fta pro vr\u00e1cen\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nab\u00edz\u00edme <strong>15denn\u00ed politika vr\u00e1cen\u00ed<\/strong>. M\u00e1te 15 kalend\u00e1\u0159n\u00edch dn\u016f od obdr\u017een\u00ed zbo\u017e\u00ed na pod\u00e1n\u00ed \u017e\u00e1dosti o vr\u00e1cen\u00ed. Pokud od potvrzen\u00ed doru\u010den\u00ed uplynulo 15 dn\u00ed, bohu\u017eel v\u00e1m nem\u016f\u017eeme nab\u00eddnout vr\u00e1cen\u00ed pen\u011bz nebo v\u00fdm\u011bnu, s v\u00fdjimkou p\u0159\u00edpad\u016f vadn\u00fdch v\u00fdrobk\u016f nebo chyb p\u0159i p\u0159eprav\u011b zp\u016fsoben\u00fdch n\u00e1mi.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Zp\u016fsobilost pro vr\u00e1cen\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Aby bylo mo\u017en\u00e9 vr\u00e1tit, mus\u00ed v\u00e1\u0161 produkt spl\u0148ovat v\u0161echna n\u00e1sleduj\u00edc\u00ed krit\u00e9ria:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Neotev\u0159en\u00e9 a nepou\u017eit\u00e9:<\/strong> Zbo\u017e\u00ed mus\u00ed b\u00fdt ve stejn\u00e9m stavu, v jak\u00e9m jste jej obdr\u017eeli, neno\u0161en\u00e9 nebo nepou\u017eit\u00e9, se v\u0161emi p\u016fvodn\u00edmi visa\u010dkami, pe\u010det\u011bmi a obalem neporu\u0161en\u00fdmi.<\/li>\n\n\n\n<li><strong>Hygienick\u00e9 v\u00fdrobky:<\/strong> E-liquidy, c\u00edvky, jednor\u00e1zov\u00e9 vapy, kapsle a otev\u0159en\u00e9 atomiz\u00e9ry jsou <strong>vyjmuty<\/strong> z vr\u00e1cen\u00ed z hygienick\u00fdch a bezpe\u010dnostn\u00edch d\u016fvod\u016f, <em>pokud<\/em> jsou mrtv\u00e9 p\u0159i doru\u010den\u00ed (Dead-on-Arrival, DOA) nebo vadn\u00e9.<\/li>\n\n\n\n<li><strong>Doklad o koupi:<\/strong> Mus\u00edte poskytnout platn\u00e9 \u010d\u00edslo objedn\u00e1vky nebo \u00fa\u010dtenku jako doklad o koupi.<\/li>\n\n\n\n<li><strong>Nevratn\u00e9 zbo\u017e\u00ed:<\/strong> N\u00e1sleduj\u00edc\u00ed polo\u017eky nejsou zp\u016fsobil\u00e9 k vr\u00e1cen\u00ed nebo vr\u00e1cen\u00ed pen\u011bz:\n<ul class=\"wp-block-list\">\n<li>Otev\u0159en\u00e9 nebo pou\u017eit\u00e9 e-liquid produkty<\/li>\n\n\n\n<li>Spot\u0159ebn\u00ed zbo\u017e\u00ed (nap\u0159. c\u00edvky, knoty, kapsle) jakmile je otev\u0159eno nebo pou\u017eito<\/li>\n\n\n\n<li>D\u00e1rkov\u00e9 karty a propaga\u010dn\u00ed p\u0159edm\u011bty<\/li>\n\n\n\n<li>Polo\u017eky ozna\u010den\u00e9 jako \u201eKone\u010dn\u00fd prodej\u201c nebo \u201eNevratn\u00e9\u201c<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Autorizace vr\u00e1cen\u00ed (vy\u017eadov\u00e1no RMA)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u0161echny vratky mus\u00ed b\u00fdt p\u0159edem schv\u00e1leny.<\/strong> Neschv\u00e1len\u00e9 vratky zaslan\u00e9 zp\u011bt bez p\u0159edchoz\u00edho schv\u00e1len\u00ed nebudou p\u0159ijaty a mohou b\u00fdt zlikvidov\u00e1ny.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jak po\u017e\u00e1dat o vr\u00e1cen\u00ed:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Kontaktujte n\u00e1\u0161 t\u00fdm podpory na <a href=\"mailto:support@aladdinvape.com\">support@aladdinvape.com<\/a> nebo prost\u0159ednictv\u00edm <a href=\"https:\/\/wa.me\/8618620360750\">WhatsApp<\/a>.<\/li>\n\n\n\n<li>Poskytn\u011bte n\u00e1sleduj\u00edc\u00ed informace:\n<ul class=\"wp-block-list\">\n<li>\u010c\u00edslo objedn\u00e1vky<\/li>\n\n\n\n<li>D\u016fvod vr\u00e1cen\u00ed nebo v\u00fdm\u011bny<\/li>\n\n\n\n<li>Jasn\u00e9 fotografie nebo kr\u00e1tk\u00e9 video (pokud je zbo\u017e\u00ed po\u0161kozen\u00e9 nebo vadn\u00e9)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Pokud bude schv\u00e1leno, obdr\u017e\u00edte:\n<ul class=\"wp-block-list\">\n<li>\u010c\u00edslo autorizace vr\u00e1cen\u00ed zbo\u017e\u00ed (RMA)<\/li>\n\n\n\n<li>Pokyny pro vr\u00e1cen\u00ed a spr\u00e1vnou adresu pro vr\u00e1cen\u00ed (sklad v Shenzhenu nebo sklad v EU, v z\u00e1vislosti na va\u0161\u00ed poloze)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">5. Zp\u00e1te\u010dn\u00ed doprava a n\u00e1klady<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Odpov\u011bdnost z\u00e1kazn\u00edka:<\/strong> P\u0159i vr\u00e1cen\u00ed z \u201erozmy\u0161len\u00ed\u201c, nespr\u00e1vn\u00fdch objedn\u00e1vek z\u00e1kazn\u00edkem nebo jak\u00e9hokoli vr\u00e1cen\u00ed, kter\u00e9 nen\u00ed zp\u016fsobeno na\u0161\u00ed chybou, budete odpov\u011bdn\u00ed za zaplacen\u00ed vlastn\u00edch n\u00e1klad\u016f na zp\u011btnou dopravu.<\/li>\n\n\n\n<li><strong>Na\u0161e odpov\u011bdnost:<\/strong> Pokud je vr\u00e1cen\u00ed zp\u016fsobeno vadn\u00fdm v\u00fdrobkem nebo pokud jsme odeslali \u0161patn\u00e9 zbo\u017e\u00ed, uhrad\u00edme n\u00e1klady na zp\u011btnou dopravu.<\/li>\n\n\n\n<li><strong>Sledovateln\u00e1 doprava:<\/strong> D\u016frazn\u011b doporu\u010dujeme pou\u017e\u00edt pro vr\u00e1cen\u00ed sledovateln\u00fd zp\u016fsob dopravy. Neodpov\u00edd\u00e1me za z\u00e1silky vr\u00e1cen\u00ed, kter\u00e9 se ztrat\u00ed b\u011bhem p\u0159epravy.<\/li>\n\n\n\n<li><strong>Nevratiteln\u00e9 n\u00e1klady:<\/strong> P\u016fvodn\u00ed po\u0161tovn\u00e9, p\u0159\u00edplatky za expresn\u00ed doru\u010den\u00ed a ve\u0161ker\u00e1 cla\/dan\u011b zaplacen\u00e9 p\u0159i n\u00e1kupu jsou <strong>nevratn\u00e9<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Proces vr\u00e1cen\u00ed pen\u011bz<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jakmile bude va\u0161e vr\u00e1cen\u00ed p\u0159ijato a zkontrolov\u00e1no v na\u0161em skladu:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Za\u0161leme v\u00e1m e-mail s potvrzen\u00edm o p\u0159ijet\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed.<\/li>\n\n\n\n<li>Budeme v\u00e1s informovat o schv\u00e1len\u00ed nebo zam\u00edtnut\u00ed vr\u00e1cen\u00ed pen\u011bz na z\u00e1klad\u011b stavu zbo\u017e\u00ed a dodr\u017een\u00ed t\u011bchto z\u00e1sad.<\/li>\n\n\n\n<li>Pokud bude schv\u00e1leno, bude va\u0161e vr\u00e1cen\u00ed pen\u011bz zpracov\u00e1no a \u010d\u00e1stka bude automaticky p\u0159ips\u00e1na na v\u00e1\u0161 p\u016fvodn\u00ed zp\u016fsob platby.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Doba zpracov\u00e1n\u00ed:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kontrola: 1\u20133 pracovn\u00edch dn\u00ed po p\u0159ijet\u00ed<\/li>\n\n\n\n<li>Vyd\u00e1n\u00ed refundace: do 1\u20133 pracovn\u00edch dn\u016f po schv\u00e1len\u00ed<\/li>\n\n\n\n<li>Zpracov\u00e1n\u00ed bankou\/platebn\u00ed spole\u010dnost\u00ed: m\u016f\u017ee trvat dal\u0161\u00edch 5\u201310 pracovn\u00edch dn\u016f v z\u00e1vislosti na va\u0161em poskytovateli plateb<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Poplatky za vr\u00e1cen\u00ed pen\u011bz (D\u016eLE\u017dIT\u00c9)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pokud je vr\u00e1cen\u00ed pen\u011bz po\u017eadov\u00e1no z d\u016fvodu na stran\u011b z\u00e1kazn\u00edka<\/strong> (nap\u0159. rozmy\u0161len\u00ed, v\u00fdb\u011br \u0161patn\u00e9ho zbo\u017e\u00ed, zru\u0161en\u00ed objedn\u00e1vky po odesl\u00e1n\u00ed):\n<ul class=\"wp-block-list\">\n<li>Ve\u0161ker\u00e9 poplatky za zpracov\u00e1n\u00ed plateb, transak\u010dn\u00ed poplatky nebo poplatky za p\u0159evod m\u011bny \u00fa\u010dtovan\u00e9 poskytovateli plateb <strong>mohou b\u00fdt ode\u010dteny<\/strong> z \u010d\u00e1stky k vr\u00e1cen\u00ed.<\/li>\n\n\n\n<li>P\u016fvodn\u00ed po\u0161tovn\u00e9 je nevratn\u00e9.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Pokud je vr\u00e1cen\u00ed pen\u011bz zp\u016fsobeno na\u0161\u00ed odpov\u011bdnost\u00ed<\/strong> (nap\u0159. vadn\u00fd v\u00fdrobek, odesl\u00e1n\u00ed \u0161patn\u00e9ho zbo\u017e\u00ed, DOA):\n<ul class=\"wp-block-list\">\n<li><strong>100 % \u010d\u00e1stky objedn\u00e1vky<\/strong> bude vr\u00e1cena.<\/li>\n\n\n\n<li>Ve\u0161ker\u00e9 poplatky hrad\u00ed spole\u010dnost Aladdin Vape.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. \u010c\u00e1ste\u010dn\u00e1 vr\u00e1cen\u00ed pen\u011bz<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vyhrazujeme si pr\u00e1vo prov\u00e9st <strong>\u010d\u00e1ste\u010dn\u00e1 vr\u00e1cen\u00ed pen\u011bz<\/strong> v n\u00e1sleduj\u00edc\u00edch situac\u00edch:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vr\u00e1cen\u00e9 zbo\u017e\u00ed nen\u00ed v p\u016fvodn\u00edm stavu nebo vykazuje zn\u00e1mky pou\u017eit\u00ed<\/li>\n\n\n\n<li>Chyb\u00ed d\u00edly z p\u016fvodn\u00edho balen\u00ed<\/li>\n\n\n\n<li>Zbo\u017e\u00ed je vr\u00e1ceno po uplynut\u00ed 15denn\u00ed lh\u016fty<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. Vadn\u00e9 nebo po\u0161kozen\u00e9 zbo\u017e\u00ed (DOA)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud obdr\u017e\u00edte v\u00fdrobek, kter\u00fd je p\u0159i dod\u00e1n\u00ed vadn\u00fd nebo po\u0161kozen\u00fd (Dead-on-Arrival):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Okam\u017eit\u011b n\u00e1s kontaktujte na <a href=\"mailto:support@aladdinvape.com\">support@aladdinvape.com<\/a> <strong>do 48 hodin<\/strong> od doru\u010den\u00ed.<\/li>\n\n\n\n<li>Poskytn\u011bte sv\u00e9 \u010d\u00edslo objedn\u00e1vky, jasn\u00fd popis probl\u00e9mu a jasn\u00e9 fotografie nebo kr\u00e1tk\u00e9 video demonstruj\u00edc\u00ed vadu.<\/li>\n\n\n\n<li>Pokud je reklamace uzn\u00e1na, nab\u00eddneme <strong>bezplatnou v\u00fdm\u011bnu<\/strong> nebo <strong>plnou refundaci<\/strong> bez jak\u00fdchkoli dal\u0161\u00edch n\u00e1klad\u016f.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. V\u00fdm\u011bny<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00fdm\u011bny podl\u00e9haj\u00ed dostupnosti produktu.<\/li>\n\n\n\n<li>N\u00e1hradn\u00ed zbo\u017e\u00ed bude odesl\u00e1no <strong>pot\u00e9, co<\/strong> vr\u00e1cen\u00e9 zbo\u017e\u00ed je p\u0159ijato, zkontrolov\u00e1no a schv\u00e1leno v na\u0161em skladu.<\/li>\n\n\n\n<li>Pokud je po\u017eadovan\u00e9 n\u00e1hradn\u00ed zbo\u017e\u00ed vyprod\u00e1no, m\u00edsto toho provedeme plnou refundaci.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">11. Z\u00e1bavy celn\u00edmi org\u00e1ny a probl\u00e9my s doru\u010den\u00edm<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Z\u00e1bavy celn\u00edmi org\u00e1ny:<\/strong> Aladdin Vape nen\u00ed <strong>nen\u00ed odpov\u011bdn\u00fd<\/strong> za zbo\u017e\u00ed zabaven\u00e9 m\u00edstn\u00edmi celn\u00edmi org\u00e1ny kv\u016fli region\u00e1ln\u00edm z\u00e1kon\u016fm o vapov\u00e1n\u00ed nebo dovozn\u00edm omezen\u00edm. Za zabaven\u00e9 bal\u00edky nebude poskytnuta \u017e\u00e1dn\u00e1 n\u00e1hrada.<\/li>\n\n\n\n<li><strong>Nespr\u00e1vn\u00e1 adresa:<\/strong> Pokud je bal\u00edk vr\u00e1cen n\u00e1m kv\u016fli nespr\u00e1vn\u00e9 nebo ne\u00fapln\u00e9 adrese poskytnut\u00e9 z\u00e1kazn\u00edkem, mus\u00ed z\u00e1kazn\u00edk zaplatit za op\u011btovn\u00e9 odesl\u00e1n\u00ed nebo obdr\u017eet refundaci <strong>minus<\/strong> p\u016fvodn\u00ed poplatek za dopravu a p\u0159\u00edpadn\u00e9 poplatky za vr\u00e1cen\u00ed zbo\u017e\u00ed.<\/li>\n\n\n\n<li><strong>Odm\u00edtnut\u00e9 doru\u010den\u00ed \/ Nevyzvednut\u00e9 bal\u00edky:<\/strong> Pokud z\u00e1kazn\u00edk bal\u00edk odm\u00edtne, je vr\u00e1cen kv\u016fli nespr\u00e1vn\u00e9 adrese nebo nen\u00ed vyzvednut, vyhrazujeme si pr\u00e1vo ode\u010d\u00edst n\u00e1klady na dopravu, poplatky za vr\u00e1cen\u00ed a manipula\u010dn\u00ed poplatky z \u010d\u00e1stky refundace.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">12. Zru\u0161en\u00ed objedn\u00e1vky<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Objedn\u00e1vky lze <strong>pouze<\/strong> zru\u0161it d\u0159\u00edve, ne\u017e jsou zpracov\u00e1ny a odesl\u00e1ny.<\/li>\n\n\n\n<li>Vzhledem k tomu, \u017ee usilujeme o rychl\u00e9 odesl\u00e1n\u00ed z na\u0161ich center v Shenzhenu a Evrop\u011b, kontaktujte n\u00e1s pros\u00edm na <a href=\"mailto:support@aladdinvape.com\">support@aladdinvape.com<\/a> nebo prost\u0159ednictv\u00edm <a href=\"https:\/\/wa.me\/8618620360750\">WhatsApp<\/a> <strong>do 2 hodin<\/strong> po zad\u00e1n\u00ed objedn\u00e1vky, pokud si p\u0159ejete zru\u0161it.<\/li>\n\n\n\n<li>Pokud je zru\u0161en\u00ed \u00fasp\u011b\u0161n\u00e9 p\u0159ed odesl\u00e1n\u00edm, bude vyd\u00e1na pln\u00e1 refundace (minus p\u0159\u00edpadn\u00e9 poplatky za zpracov\u00e1n\u00ed platby, pokud jsou relevantn\u00ed).<\/li>\n\n\n\n<li>Jakmile je objedn\u00e1vka odesl\u00e1na, zru\u0161en\u00ed ji\u017e nen\u00ed mo\u017en\u00e9.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">13. Pozdn\u00ed vr\u00e1cen\u00ed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u017d\u00e1dosti o vr\u00e1cen\u00ed podan\u00e9 <strong>po uplynut\u00ed 15denn\u00ed lh\u016fty<\/strong> nebudou p\u0159ijaty, <em>krom\u011b<\/em> v p\u0159\u00edpad\u011b vadn\u00fdch v\u00fdrobk\u016f nebo chyb p\u0159i p\u0159eprav\u011b zp\u016fsoben\u00fdch n\u00e1mi.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Pou\u017eiteln\u00e9 oblasti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tato politika se vztahuje na objedn\u00e1vky odes\u00edlan\u00e9 do n\u00e1sleduj\u00edc\u00edch zem\u00ed a region\u016f:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Rakousko, Belgie, Kanada, \u010cesk\u00e1 republika, D\u00e1nsko, Finsko, Francie, N\u011bmecko, \u0158ecko, Ma\u010farsko, Irsko, It\u00e1lie, Nizozemsko, Norsko, Polsko, Portugalsko, Rumunsko, Slovensko, \u0160pan\u011blsko, \u0160v\u00e9dsko, \u0160v\u00fdcarsko, Spojen\u00e9 kr\u00e1lovstv\u00ed, Spojen\u00e9 st\u00e1ty a ostatn\u00ed \u010dlensk\u00e9 st\u00e1ty EU.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">U objedn\u00e1vek odes\u00edlan\u00fdch do jin\u00fdch region\u016f kontaktujte pros\u00edm n\u00e1\u0161 podp\u016frn\u00fd t\u00fdm p\u0159ed zad\u00e1n\u00edm objedn\u00e1vky, abyste potvrdili mo\u017enost vr\u00e1cen\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Kontaktujte n\u00e1s<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00e1te-li jak\u00e9koli dotazy ohledn\u011b vr\u00e1cen\u00ed, refundac\u00ed nebo v\u00fdm\u011bny, kontaktujte n\u00e1\u0161 podp\u016frn\u00fd t\u00fdm:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>E-mail:<\/strong> <a href=\"mailto:support@aladdinvape.com\">support@aladdinvape.com<\/a><\/li>\n\n\n\n<li><strong>WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/8618620360750\">+86 18620360750<\/a><\/li>\n\n\n\n<li><strong>Adresa:<\/strong> Shenzhen, provincie Guangdong, \u010c\u00edna<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>D\u016fle\u017eit\u00e9:<\/strong> Nevracejte zbo\u017e\u00ed na p\u016fvodn\u00ed adresu na p\u0159epravn\u00edm \u0161t\u00edtku bez na\u0161eho p\u0159edchoz\u00edho souhlasu. V\u0161echna vr\u00e1cen\u00ed mus\u00ed b\u00fdt odesl\u00e1na na adresu uvedenou v schv\u00e1len\u00ed RMA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jsme tu, abychom v\u00e1m pomohli p\u0159ed n\u00e1kupem i po n\u011bm. Va\u0161e spokojenost je na\u0161\u00ed prioritou.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: June 22, 2026 Welcome to Aladdin Vape (referred to as \u201cwe\u201d, \u201cour\u201d, or \u201cAladdin Vape\u201d). We strive to ensure our customers are satisfied with their purchases. However, due to the nature of vaping products (hygiene, safety, and regulatory considerations), our return policy is strictly enforced. By making a purchase on https:\/\/aladdinvape.com, you agree [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Aladdin Vape - Premium Disposable Vapes &amp; E-Cigarettes Online<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aladdinvape.com\/cs\/refund-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Aladdin Vape - Premium Disposable Vapes &amp; E-Cigarettes Online\" \/>\n<meta property=\"og:description\" content=\"Last Updated: June 22, 2026 Welcome to Aladdin Vape (referred to as \u201cwe\u201d, \u201cour\u201d, or \u201cAladdin Vape\u201d). 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