Last Updated: June 22, 2026
Welcome to Aladdin Vape (referred to as “we”, “our”, or “Aladdin Vape”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website https://aladdinvape.com (the “Website”) and use our services.
This Policy applies to all personal information collected through the Website, communications with us, and transactions conducted on Aladdin Vape. We comply with applicable international privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as well as relevant e‑cigarette regulations.
1. Information We Collect
We collect the following categories of personal information to ensure a seamless shopping experience:
1.1 Personal Information You Provide
- Full name
- Email address
- Phone number
- Billing and shipping address
- Account registration details (username, password – encrypted)
- Purchase history and order preferences
1.2 Order and Transaction Information
- Products purchased, quantities, and prices
- Order number and transaction dates
- Shipping status and delivery details
- Payment status and transaction references
Important: We do not store full payment card numbers or sensitive payment credentials. All payments are processed securely by our third‑party payment providers.
1.3 Automatically Collected Information
- IP address and device type
- Browser type, operating system, and language settings
- Pages visited, time spent, and browsing behavior (including referring URLs)
- Access times and interactions with our Website
2. How We Collect Information
We collect personal information through the following methods:
- Direct Interactions: When you register an account, place an order, contact customer support, subscribe to newsletters, or fill out forms on our Website.
- Automated Technologies: Through cookies, server logs, pixels, and similar tracking technologies as you browse.
- Third Parties: From payment processors, logistics partners, or social media platforms when you interact with our content or advertisements.
3. How We Use Your Information
We use your personal data strictly for legitimate business purposes, including:
- Processing and fulfilling your orders (including address verification and shipping coordination)
- Providing customer service and responding to your inquiries
- Managing your account and verifying your identity
- Improving Website performance, user experience, and product offerings
- Sending order‑related notifications (e.g., order confirmation, shipping updates) and, only if you have opted in, promotional communications
- Detecting and preventing fraud, abuse, or security incidents
- Complying with legal and regulatory obligations (including age verification requirements)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze traffic patterns.
4.1 Types of Cookies We Use
- Essential Cookies: Required for core functionality (e.g., login, shopping cart, checkout).
- Performance & Analytics Cookies: Help us understand how visitors use our Website so we can improve performance.
- Functional Cookies: Remember your preferences (e.g., language, region).
- Marketing Cookies: Used to display relevant advertisements and measure campaign effectiveness.
4.2 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.
5. Disclosure and Sharing of Information
We never sell or rent your personal information. We may share your data only in the following circumstances:
- Service Providers: We share necessary information with trusted third‑party partners who perform services on our behalf, including payment processors, shipping carriers, IT service providers, email delivery platforms, and analytics services. They are authorized to use your data only as needed to provide those services.
- Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect our legal rights and interests.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the transaction, subject to the same privacy commitments.
6. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information, including:
- SSL Encryption: All data transmitted between your browser and our Website is encrypted.
- Access Controls: Only authorized personnel who need the information for order fulfillment or customer support have access to your data.
- Secure Servers: We host our Website on reputable platforms with robust security practices.
However, no method of data transmission or storage is 100% secure. While we strive to protect your data, you acknowledge that providing information online always carries some inherent risk.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including:
- Completing orders and providing after‑sales support
- Meeting legal, tax, accounting, and regulatory requirements
- Resolving disputes and enforcing our terms and conditions
When personal information is no longer required, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (“Right to be Forgotten”), subject to legal limitations.
- Objection / Restriction: Object to or restrict certain processing activities (e.g., direct marketing).
- Data Portability: Request a copy of your data in a structured, machine‑readable format.
- Withdraw Consent: Withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond within the timeframes required by applicable law.
9. Strict Age Verification (Minor Protection)
Aladdin Vape maintains a zero‑tolerance policy regarding underage sales. Our products are intended for adults of legal smoking age (18 years or older, or 21 years or older in jurisdictions such as parts of the USA).
- We reserve the right to verify your age before completing any order. If age verification fails, we will cancel the order.
- We do not knowingly collect personal information from individuals under the legal age. If we become aware that such data has been inadvertently collected, we will delete it immediately.
10. International Data Transfers
As a global e‑commerce business, your personal information may be transferred to and processed in countries other than your own, including China (where our operations are based) and countries where our service providers are located. We take reasonable steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected in accordance with this Policy.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, regulations, or our business practices. Any material changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy from time to time. Continued use of our Website after any changes constitutes your acceptance of the revised Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@aladdinvape.com
- WhatsApp: +86 18620360750
- Address: Shenzhen, Guangdong Province, China
We will endeavor to respond to your inquiries within a reasonable timeframe.